Shipping Policy for AnemoneMart
Delivery Service Area
Currently, AnemoneMart delivers within the service areas covered by our trusted courier partners.
Dispatch Timeline
- Ready-to-Ship Orders: Dispatched within 4 hours of order placement.
- Custom or Made-to-Order Items: Dispatched within 7-10 business days after the order is received and confirmed.
- Any unforeseen delays will be communicated promptly via email or SMS.
Delivery Time
- Standard delivery across India takes 5-7 business days from the date of dispatch.
- Delivery time may vary based on your location, external factors like weather conditions, or operational constraints of courier partners.
- Sunday and national holidays are excluded from the delivery timeline.
International Shipping
- Standard international shipping is available at a flat rate of ₹1,500 per order.
- Delivery time varies based on the country and customs regulations.
- Customers are responsible for customs charges, import duties, or taxes applicable in their country.
Shipping Charges
- Free shipping on all orders within India.
- No shipping charge on any order.
Important Delivery Notes
- Delivery timelines are approximate and may vary depending on external factors.
- Ensure the delivery address and contact details provided are accurate to avoid delays.
- Our courier partners may not contact the recipient before delivery.
- Deliveries will be attempted once. In the following cases, orders will be considered successfully delivered:
- Incorrect or incomplete delivery address.
- Recipient unavailable.
- Premises locked.
- Recipient refusing the delivery.
COD (Cash on Delivery)
- COD is available for select pin codes in India for orders up to ₹3,000.
- Orders placed using COD will require confirmation via phone or email before dispatch.
Order Tracking
Once your order is dispatched, we will provide you with a tracking number to monitor the progress of your shipment.
Unforeseen Delays
Delivery may be delayed due to:
- Bad weather conditions.
- Political disruptions.
- Other unexpected circumstances.
In such cases, we will proactively inform you via email or SMS.
Contact Us
For any shipping-related queries or issues, contact us at:
- Email: info@martanemone.com
- Phone: +91-950-961-6255
We aim to ensure a seamless and reliable shipping experience for all our customers.